1 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
2 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
3 |
DENIED
|
edit
|
Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
4 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
5 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
6 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
} |
|
Show voter details
|
7 |
DENIED
|
edit
|
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
} |
|
Show voter details
|
8 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1691
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1692
+user: Proxies\__CG__\App\Entity\User {#1716 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: Proxies\__CG__\App\Entity\Image {#2349 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2337 …}
+slug: "I-m-never-lonely-cuz-i-got-these-little-guys-with"
+title: "I'm never lonely cuz i got these little guys with me :)"
+url: "https://lemm.ee/pictrs/image/ae71f7d9-3a47-44ca-9210-f75cbd6f0f25.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 96
+favouriteCount: 1067
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1727148702 {#1736
date: 2024-09-24 05:31:42.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2342 …}
+votes: Doctrine\ORM\PersistentCollection {#2340 …}
+reports: Doctrine\ORM\PersistentCollection {#2324 …}
+favourites: Doctrine\ORM\PersistentCollection {#2045 …}
+notifications: Doctrine\ORM\PersistentCollection {#2056 …}
+badges: Doctrine\ORM\PersistentCollection {#2099 …}
+children: [
App\Entity\EntryComment {#1691}
]
-id: 31529
-titleTs: "'cuz':5 'got':7 'guy':10 'littl':9 'lone':4 'm':2 'never':3"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1705681808
+visibility: "visible "
+apId: "https://lemm.ee/post/21228397"
+editedAt: null
+createdAt: DateTimeImmutable @1705595408 {#2021
date: 2024-01-18 17:30:08.0 +01:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1795 …}
+image: null
+parent: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+root: Proxies\__CG__\App\Entity\EntryComment {#1720 …}
+body: "Think thry never go away but your brain ignores them like it ignores your nose (close one eye)"
+lang: "en"
+isAdult: false
+favouriteCount: 10
+score: 0
+lastActive: DateTime @1705600359 {#1689
date: 2024-01-18 18:52:39.0 +01:00
}
+ip: null
+tags: null
+mentions: [
"@realitista@lemm.ee"
"@greenhorn@lemm.ee"
]
+children: Doctrine\ORM\PersistentCollection {#1718 …}
+nested: Doctrine\ORM\PersistentCollection {#1719 …}
+votes: Doctrine\ORM\PersistentCollection {#1729 …}
+reports: Doctrine\ORM\PersistentCollection {#1735 …}
+favourites: Doctrine\ORM\PersistentCollection {#1732 …}
+notifications: Doctrine\ORM\PersistentCollection {#1737 …}
-id: 319818
-bodyTs: "'away':5 'brain':8 'close':16 'eye':18 'go':4 'ignor':9,13 'like':11 'never':3 'nose':15 'one':17 'think':1 'thri':2"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/6804816"
+editedAt: null
+createdAt: DateTimeImmutable @1705600359 {#1686
date: 2024-01-18 18:52:39.0 +01:00
}
+"title": 319818
} |
|
Show voter details
|
9 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
10 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
11 |
DENIED
|
edit
|
Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
12 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
13 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
14 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
} |
|
Show voter details
|
15 |
DENIED
|
edit
|
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
} |
|
Show voter details
|
16 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1558
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1556
+user: Proxies\__CG__\App\Entity\User {#2411 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: Proxies\__CG__\App\Entity\Image {#2108 …}
+domain: Proxies\__CG__\App\Entity\Domain {#2111 …}
+slug: "diminishing-returns-but-here-s-day-5-of-stock-photos-memes"
+title: "diminishing returns but here's day 5 of stock photos memes"
+url: "https://lemmy.world/pictrs/image/d4cfaba3-40c4-4f70-aad9-9807b184612e.jpeg"
+body: null
+type: "image"
+lang: "en"
+isOc: false
+hasEmbed: true
+commentCount: 30
+favouriteCount: 481
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1697673507 {#2041
date: 2023-10-19 01:58:27.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2124 …}
+votes: Doctrine\ORM\PersistentCollection {#2118 …}
+reports: Doctrine\ORM\PersistentCollection {#2121 …}
+favourites: Doctrine\ORM\PersistentCollection {#2115 …}
+notifications: Doctrine\ORM\PersistentCollection {#2123 …}
+badges: Doctrine\ORM\PersistentCollection {#2116 …}
+children: [
App\Entity\EntryComment {#1558}
]
-id: 6146
-titleTs: "'5':7 'day':6 'diminish':1 'meme':11 'photo':10 'return':2 'stock':9"
-bodyTs: null
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1697697479
+visibility: "visible "
+apId: "https://lemmy.world/post/6963726"
+editedAt: null
+createdAt: DateTimeImmutable @1697611079 {#2040
date: 2023-10-18 08:37:59.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1557 …}
+image: null
+parent: null
+root: null
+body: "Why no one is talking about the 🍍?"
+lang: "en"
+isAdult: false
+favouriteCount: 17
+score: 0
+lastActive: DateTime @1697628466 {#1565
date: 2023-10-18 13:27:46.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@Mighty@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1555 …}
+nested: Doctrine\ORM\PersistentCollection {#1620 …}
+votes: Doctrine\ORM\PersistentCollection {#1604 …}
+reports: Doctrine\ORM\PersistentCollection {#1619 …}
+favourites: Doctrine\ORM\PersistentCollection {#1701 …}
+notifications: Doctrine\ORM\PersistentCollection {#1687 …}
-id: 56344
-bodyTs: "'one':3 'talk':5"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/4620676"
+editedAt: null
+createdAt: DateTimeImmutable @1697621252 {#1554
date: 2023-10-18 11:27:32.0 +02:00
}
+"title": 56344
} |
|
Show voter details
|
17 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
18 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
19 |
DENIED
|
edit
|
Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
20 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
21 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
22 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
} |
|
Show voter details
|
23 |
DENIED
|
edit
|
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
} |
|
Show voter details
|
24 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1696
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1571
+user: Proxies\__CG__\App\Entity\User {#2106 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "REPOST-Our-head-of-IT-needed-a-new-password-and"
+title: "[REPOST] Our head of IT needed a new password, and an explanation of due process"
+url: null
+body: """
[REPOST]\n
\n
I work in a helpdesk hotline for an international company of around 50.000 employees. To understand why I felt such glee when our head of IT called about needing her password reset, I'll have to explain a bit of backstory.\n
\n
We've been handling the 1st level servicedesk for all sites around the globe, mainly Europe, North America and Singapore for the better part of a decade now. As you can probably imagine, working in a contractor-based helpdesk (meaning we're not part of the actual company but instead are employees of the call center) will involve a lot of sucking up. New tools are introduced for the users to utilise but they're complete shit, borderline useless and lack features the old software had? Suck it up. Process is unclear, nonsensical or just plain dumb? Suck it up, you can give feedback, but we're sure as hell gonna ignore the heck out of it.\n
\n
So after around 10 years of sucking up and working with what we got, our service department got outsourced to the cheapest competitor available. A real slap in the face against us. No helpdesk is ever perfect (especially since we’re all underpaid unmotivated IT grunts), but we always thrived to meet our targets and get work done. Subsequently, everyone hated the change of IT service providers, except for company treasury. Service quality plummeted, most of our guys lost their jobs and only half a dozen of us still work in our original jobs since the new IT Service is so ludicrously bad, our rampdown has been delayed for close to a year now so at least SOMEONE knows what they're doing and gets shit done in 1st lvl servicedesk.\n
\n
You can imagine the jaws dropping when the architect for the whole IT restructuring got an award for her work in saving the company money (which they probably lost again due to every OTHER department having significantly more IT related issues that are just not being solved). It was no fancy, well-known award, but it involved red carpet and a gala. For basically ruining IT service.\n
\n
So this award winning architect of IT-doom calls me this one night, because she's forgotten something basic: changing her password before it had been expired for too long. She is now on an important business trip to oversee the last regions we're servicing being converted to the new service provider. And now she couldn't get any work done, because she couldn't access her laptop.\n
\n
As I mentioned earlier, the tools and processes we have to use are bonkers. Sometimes you could work around them. But in my case, I was too happy to tell her: "nope, I can not generate a new password for you since you haven't accessed the password self service tool before." Dumbfounded, she replied "What? You can not reset my password, because I have not accessed the password tool previously, which I now can not do because I don't have a valid password to access the tool with?" I smiled to myself as I continued: "Exactly that. Since we've lost our tools to reset passwords manually, the only other alternative is sending an automatically generated email to your manager, who will have to bother resetting the password for you." A realisation struck her then. These managers of hers...are all just one step below the CEO. They're in the executive committee, busy people. And I would need to send them an email, asking them to kindly run after the password reset for her to do her job. All because she ignored her frequent password change prompts. It was glorious. Sure, I still knew a way of resetting the password manually. But I sure as hell wasn't gonna put my ass on the line for that to happen. Wasn't allowed by the process, too. "Isn't there any other person you could send this mail to?", she asked. And I confirmed, sure, I could, to the manager one step above that. Which would mean the CEO himself.\n
\n
She was not amused.\n
\n
She refrained from threats, but when customers ask for your name with clenched teeth, it's usually not because they're smiling so hard. In a frantic tone, she declared all of this process to be nonsense (nonsense we had to work with over the last 7 months, so yeah, no shit) and all but ordered me to send her the password manually to her private phone number. To which I calmly replied, miss, as head of IT and processes, of course you know I'm not allowed to do that. In addition to not having the technical means." The rest of the call was fairly straightforward. She'd promise to send me a mail with an exception authorisation so I could reset the password for her in particular. to which I told her if that's what she intends for us to do: set passwords for anyone claiming to be head of IT and almost threatening me. I mean, I know it was her since I knew her voice as our head of IT's and the phone number matched, but still. After a bit more skirmishing she brought up the "YOU'RE REFUSING TO HELP ME" argument to which I countered the only possible thing left for me to do is open a ticket for the 2nd level and have them figure out a way to get her a simple password. She ended the call angrily soon after.\n
\n
The ticket about getting her a password is still not resolved by the way. Guess we're not the only department with a grudge against her.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 15
+favouriteCount: 192
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687334109 {#2230
date: 2023-06-21 09:55:09.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2252 …}
+votes: Doctrine\ORM\PersistentCollection {#2299 …}
+reports: Doctrine\ORM\PersistentCollection {#2298 …}
+favourites: Doctrine\ORM\PersistentCollection {#2291 …}
+notifications: Doctrine\ORM\PersistentCollection {#2301 …}
+badges: Doctrine\ORM\PersistentCollection {#2297 …}
+children: [
App\Entity\EntryComment {#1696}
]
-id: 108
-titleTs: "'due':14 'explan':12 'head':3 'need':6 'new':8 'password':9 'process':15 'repost':1"
-bodyTs: "'10':164 '1st':48,289 '2nd':914 '50.000':14 '7':742 'access':427,475,496,516 'actual':90 'addit':788 'allow':654,783 'almost':851 'altern':542 'alway':209 'america':60 'amus':695 'angrili':933 'anyon':843 'architect':300,364 'argument':894 'around':13,54,163,448 'ask':596,672,703 'ass':644 'authoris':814 'automat':546 'avail':184 'award':308,346,362 'backstori':42 'bad':263 'base':81 'basic':356,379 'better':65 'bit':40,881 'bonker':443 'borderlin':121 'bother':556 'brought':885 'busi':397,585 'call':28,98,369,799,932 'calm':767 'carpet':351 'case':453 'center':99 'ceo':578,690 'chang':223,380,618 'cheapest':182 'claim':844 'clench':708 'close':270 'committe':584 'compani':11,91,230,315 'competitor':183 'complet':119 'confirm':675 'continu':526 'contractor':80 'contractor-bas':79 'convert':408 'could':446,666,678,817 'couldn':417,425 'counter':898 'cours':777 'custom':702 'd':804 'decad':69 'declar':725 'delay':268 'depart':177,326,956 'done':218,287,422 'doom':368 'dozen':246 'drop':297 'due':322 'dumb':140 'dumbfound':482 'earlier':433 'email':548,595 'employe':15,95 'end':930 'especi':198 'europ':58 'ever':196 'everi':324 'everyon':220 'exact':527 'except':228,813 'execut':583 'expir':387 'explain':38 'face':190 'fair':801 'fanci':342 'featur':125 'feedback':147 'felt':20 'figur':919 'forgotten':377 'frantic':722 'frequent':616 'gala':354 'generat':465,547 'get':216,285,419,924,939 'give':146 'glee':22 'globe':56 'glorious':622 'gonna':154,641 'got':174,178,306 'grudg':959 'grunt':206 'guess':950 'guy':238 'half':244 'handl':46 'happen':651 'happi':457 'hard':719 'hate':221 'haven':473 'head':25,771,847,868 'heck':157 'hell':153,638 'help':892 'helpdesk':6,82,194 'hotlin':7 'ignor':155,614 'imagin':75,294 'import':396 'instead':93 'intend':835 'intern':10 'introduc':110 'involv':101,349 'isn':659 'issu':332 'it-doom':366 'jaw':296 'job':241,254,610 'kind':599 'knew':626,863 'know':279,779,857 'known':345 'lack':124 'laptop':429 'last':402,741 'least':277 'left':903 'level':49,915 'line':647 'll':35 'long':390 'lost':239,320,532 'lot':103 'ludicr':262 'lvl':290 'm':781 'mail':669,810 'main':57 'manag':551,568,681 'manual':538,633,758 'match':876 'mean':83,688,794,855 'meet':212 'mention':432 'miss':769 'money':316 'month':743 'name':706 'need':30,590 'new':107,257,411,467 'night':373 'nonsens':136,732,733 'nope':461 'north':59 'number':763,875 'old':127 'one':372,574,682 'open':909 'order':751 'origin':253 'outsourc':179 'overse':400 'part':66,87 'particular':824 'password':32,382,468,477,491,498,514,537,559,603,617,632,757,820,841,928,942 'peopl':586 'perfect':197 'person':664 'phone':762,874 'plain':139 'plummet':234 'possibl':901 'previous':500 'privat':761 'probabl':74,319 'process':133,437,657,729,775 'promis':805 'prompt':619 'provid':227,413 'put':642 'qualiti':233 'rampdown':265 're':85,118,150,201,282,405,580,716,889,952 'real':186 'realis':563 'red':350 'refrain':697 'refus':890 'region':403 'relat':331 'repli':484,768 'repost':1 'reset':33,489,536,557,604,630,818 'resolv':946 'rest':796 'restructur':305 'ruin':357 'run':600 'save':313 'self':478 'send':544,592,667,754,807 'servic':176,226,232,259,359,406,412,479 'servicedesk':50,291 'set':840 'shit':120,286,747 'signific':328 'simpl':927 'sinc':199,255,471,529,861 'singapor':62 'site':53 'skirmish':883 'slap':187 'smile':521,717 'softwar':128 'solv':338 'someon':278 'someth':378 'sometim':444 'soon':934 'step':575,683 'still':249,625,878,944 'straightforward':802 'struck':564 'subsequ':219 'suck':105,130,141,167 'sure':151,623,636,676 'target':214 'technic':793 'teeth':709 'tell':459 'thing':902 'threat':699 'threaten':852 'thrive':210 'ticket':911,937 'told':828 'tone':723 'tool':108,435,480,499,518,534 'treasuri':231 'trip':398 'unclear':135 'underpaid':203 'understand':17 'unmotiv':204 'us':192,248,837 'use':441 'useless':122 'user':113 'usual':712 'utilis':115 'valid':513 've':44,531 'voic':865 'wasn':639,652 'way':628,922,949 'well':344 'well-known':343 'whole':303 'win':363 'work':3,76,170,217,250,311,421,447,737 'would':589,687 'yeah':745 'year':165,273"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687083874
+visibility: "visible "
+apId: "https://lemmy.world/post/219050"
+editedAt: null
+createdAt: DateTimeImmutable @1686997474 {#2127
date: 2023-06-17 12:24:34.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "Glorious!"
+lang: "en"
+isAdult: false
+favouriteCount: 11
+score: 0
+lastActive: DateTime @1686998973 {#1428
date: 2023-06-17 12:49:33.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@dystop@lemmy.world"
]
+children: Doctrine\ORM\PersistentCollection {#1588 …}
+nested: Doctrine\ORM\PersistentCollection {#1584 …}
+votes: Doctrine\ORM\PersistentCollection {#1580 …}
+reports: Doctrine\ORM\PersistentCollection {#1583 …}
+favourites: Doctrine\ORM\PersistentCollection {#1586 …}
+notifications: Doctrine\ORM\PersistentCollection {#1679 …}
-id: 610
-bodyTs: "'glorious':1"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/283319"
+editedAt: null
+createdAt: DateTimeImmutable @1686998973 {#1440
date: 2023-06-17 12:49:33.0 +02:00
}
+"title": 610
} |
|
Show voter details
|
25 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
26 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
27 |
DENIED
|
edit
|
Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
28 |
DENIED
|
moderate
|
Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526 …2}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
} |
|
Show voter details
|
29 |
DENIED
|
ROLE_USER
|
null |
|
Show voter details
|
30 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
} |
|
Show voter details
|
31 |
DENIED
|
edit
|
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
} |
|
Show voter details
|
32 |
DENIED
|
moderate
|
App\Entity\EntryComment {#1527
+user: App\Entity\User {#261 …}
+entry: Proxies\__CG__\App\Entity\Entry {#1526
+user: Proxies\__CG__\App\Entity\User {#2130 …}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+domain: Proxies\__CG__\App\Entity\Domain {#2128 …}
+slug: "Don-t-want-to-listen-to-the-information-I-have-to"
+title: "Don't want to listen to the information I have to tell you? Your loss."
+url: null
+body: """
Here's a shorter story of malicious compliance, again from when I was working front desk at a value/budget motel.\n
\n
After working at a front desk for a while, you get used to all kinds of guest interactions and don't take it to heart. Some guests are more talkative, some are just curt. I never get bothered either way. I know some people came off a long drive and just want to sleep, and don't particularly want to talk to me, that's fine.\n
\n
During check-in, I have a standard script that I use for every guest. It depends on the hotel, but it's always something like "Here's 2 copies of the room key, turn the key clockwise, it sticks a little so wiggle it a bit. Your room is on the left/right of this corridor. The ice machine is down that corridor. Breakfast is available from 7am-10am at the lobby, check-out time is 11am. You can adjust the heat in your room using the knob on the wall, but please don't leave the windows open while running the heat."\n
\n
I usually say all that while holding on to the room key, and then hold out the room key and offer it to the guest once I'm done. However, I had this one guest who seemed to be in a particular hurry and did not want to listen to my script. After my first sentence, he reached across the counter to grab the keys from my hand and turned around to walk away. This was the first time I had encountered that, so it caught me off-guard for a bit. As I recovered, I started to say "uh, sir-" to try and catch his attention before he left.\n
\n
Without turning round, he said "I've been here before, I know the drill, I don't need to hear anything else you have to say."\n
\n
Ok that I get. The problem was, I saw where he parked his car, and he missed a sign in the parking lot that said not to park in one specific area because construction would be starting soon. The sign was posted on the side of the counter too, but nobody reads those unless I point it out to them.\n
\n
I said "Ok but-" and was promptly cut off by a "Goodbye!" as he walked out of earshot.\n
\n
The next morning, the contractors came by. Naturally, they used the space reserved for them in the parking lot and built a little fenced-up area to store materials.\n
\n
The next evening, the same guy comes over and complains that the contractors blocked him in that morning, and he had to wait 15 minutes for them to open the gates and let him out.\n
\n
I said to him "Oh I was trying to tell you that yesterday sir, but you said you knew the drill, and so I assumed you saw the sign posted in the parking lot and the sign beside me, and I didn't want to waste your time any more."\n
\n
He walked away without a word.
"""
+type: "article"
+lang: "en"
+isOc: false
+hasEmbed: false
+commentCount: 11
+favouriteCount: 25
+score: 0
+isAdult: false
+sticky: false
+lastActive: DateTime @1687180534 {#2161
date: 2023-06-19 15:15:34.0 +02:00
}
+ip: null
+adaAmount: 0
+tags: null
+mentions: null
+comments: Doctrine\ORM\PersistentCollection {#2126 …}
+votes: Doctrine\ORM\PersistentCollection {#2139 …}
+reports: Doctrine\ORM\PersistentCollection {#2224 …}
+favourites: Doctrine\ORM\PersistentCollection {#2223 …}
+notifications: Doctrine\ORM\PersistentCollection {#2216 …}
+badges: Doctrine\ORM\PersistentCollection {#2213 …}
+children: [
App\Entity\EntryComment {#1527}
]
-id: 138
-titleTs: "'inform':8 'listen':5 'loss':15 'tell':12 'want':3"
-bodyTs: "'10am':156 '11am':165 '15':460 '2':115 '7am':155 '7am-10am':154 'across':250 'adjust':168 'alway':110 'anyth':323 'area':360,433 'around':262 'assum':496 'attent':299 'avail':152 'away':265,524 'besid':509 'bit':133,284 'block':450 'bother':58 'breakfast':150 'built':427 'came':65,412 'car':342 'catch':297 'caught':277 'check':89,161 'check-in':88 'check-out':160 'clockwis':124 'come':443 'complain':446 'complianc':8 'construct':362 'contractor':411,449 'copi':116 'corridor':142,149 'counter':252,376 'curt':54 'cut':396 'depend':103 'desk':16,26 'didn':513 'done':220 'drill':316,492 'drive':69 'earshot':406 'either':59 'els':324 'encount':273 'even':439 'everi':100 'fenc':431 'fenced-up':430 'fine':86 'first':246,269 'front':15,25 'gate':467 'get':31,57,332 'goodby':400 'grab':254 'guard':281 'guest':37,47,101,216,226 'guy':442 'hand':259 'hear':322 'heart':45 'heat':170,191 'hold':198,206 'hotel':106 'howev':221 'hurri':234 'ice':144 'interact':38 'key':120,123,203,210,256 'kind':35 'knew':490 'knob':176 'know':62,314 'leav':184 'left':302 'left/right':139 'let':469 'like':112 'listen':240 'littl':128,429 'lobbi':159 'long':68 'lot':351,425,505 'm':219 'machin':145 'malici':7 'materi':436 'minut':461 'miss':345 'morn':409,454 'motel':20 'natur':414 'need':320 'never':56 'next':408,438 'nobodi':379 'off-guard':279 'offer':212 'oh':476 'ok':329,391 'one':225,358 'open':187,465 'park':340,350,356,424,504 'particular':78,233 'peopl':64 'pleas':181 'point':384 'post':370,501 'problem':334 'prompt':395 'reach':249 'read':380 'recov':287 'reserv':419 'room':119,135,173,202,209 'round':305 'run':189 'said':307,353,390,473,488 'saw':337,498 'say':194,291,328 'script':95,243 'seem':228 'sentenc':247 'shorter':4 'side':373 'sign':347,368,500,508 'sir':293,485 'sleep':74 'someth':111 'soon':366 'space':418 'specif':359 'standard':94 'start':289,365 'stick':126 'store':435 'stori':5 'take':42 'talk':81 'talkat':50 'tell':481 'time':163,270,519 'tri':295,479 'turn':121,261,304 'uh':292 'unless':382 'use':32,98,174,416 'usual':193 'value/budget':19 've':309 'wait':459 'walk':264,403,523 'wall':179 'want':72,79,238,515 'wast':517 'way':60 'wiggl':130 'window':186 'without':303,525 'word':527 'work':14,22 'would':363 'yesterday':484"
+cross: false
+upVotes: 0
+downVotes: 0
+ranking: 1687249703
+visibility: "visible "
+apId: "https://discuss.tchncs.de/post/158226"
+editedAt: null
+createdAt: DateTimeImmutable @1687163303 {#2102
date: 2023-06-19 10:28:23.0 +02:00
}
+__isInitialized__: true
…2
}
+magazine: Proxies\__CG__\App\Entity\Magazine {#1572 …}
+image: null
+parent: null
+root: null
+body: "You try to be helpful but some people just don't want help, their loss"
+lang: "en"
+isAdult: false
+favouriteCount: 2
+score: 0
+lastActive: DateTime @1687163909 {#1669
date: 2023-06-19 10:38:29.0 +02:00
}
+ip: null
+tags: null
+mentions: [
"@darcy@discuss.tchncs.de"
]
+children: Doctrine\ORM\PersistentCollection {#1549 …}
+nested: Doctrine\ORM\PersistentCollection {#1561 …}
+votes: Doctrine\ORM\PersistentCollection {#1567 …}
+reports: Doctrine\ORM\PersistentCollection {#1559 …}
+favourites: Doctrine\ORM\PersistentCollection {#1564 …}
+notifications: Doctrine\ORM\PersistentCollection {#1563 …}
-id: 1094
-bodyTs: "'help':5,13 'loss':15 'peopl':8 'tri':2 'want':12"
+ranking: 0
+commentCount: 0
+upVotes: 0
+downVotes: 0
+visibility: "visible "
+apId: "https://lemmy.world/comment/344080"
+editedAt: null
+createdAt: DateTimeImmutable @1687163909 {#1528
date: 2023-06-19 10:38:29.0 +02:00
}
+"title": 1094
} |
|
Show voter details
|
33 |
DENIED
|
ROLE_ADMIN
|
null |
|
Show voter details
|
34 |
DENIED
|
ROLE_MODERATOR
|
null |
|
Show voter details
|