I love Google maps but recently the “Recommendations” and “Reviews for things close by” gets annoying. It’s.becoming intrusive that I might switch to other service. I just want A to B direction, not “A to B and everything in between you might like.”
Acknowledge their concern first then tell them either “I’ll do it youre way”, “Let’s compromise” or pound sand in the nicest way you can. I get more success with above but I deal with clients. Most of it is them wanting to be heard.