SO is not a forum, it's a knowledge repository. One of the sites biggest problems (aside from the company not listening to its users) is that confusion. It's not a help desk, it's not a code writing service, and most certainly not a forum.
They are seeing a decrease in usage since ChatGpt came about. They had implemented a network wide no AI generated answer policy, but after seeing their number declined decided to blame the mods for removing and banning users who were posting AI answers.
They refuse to show any data that supports their claims (that the mods banning users accounts for the decrease in usage), have told mods in private that they can no longer enforce the rule, but still want the rule to be in place.
They have continuously said one thing and done another, slowing eroding moderator and user trust. You can checkout the meta stack overflow site for the entire situation.