I think it’s because AI has been shoehorned into many areas where it doesn’t belong and can even be dangerous. Probably just a (perhaps justified) kneejerk reaction to that.
However, I can see this being an actual good use of AI, provided the limitations are clearly communicated. Doesn’t look like they’re replacing human volunteers either.
Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users (www.bemyeyes.com)