I don’t hate Google. But some of their services/products are more buggy then the competitors (gmail, chat, chrome) and some don’t have much utility (free form search for products or recommendations, maps) so I use the better competitor products, where it benefits me. And I use the Google product when it offers me a benefit (search for technical documentation or finding a specific URL, chrome devtools). In some cases I’m locked in (gmail) and in that respect, it’s frustrating (but not unique to Google)