limonfiesta, 1 year ago

AliExpress is not even close to Amazon except for the fact that it does a great job at providing a wide selection of Chinese products, but cheaper and with longer lead times.

What makes Amazon, Amazon, is its customer service. Without that, it’s like eBay. But even eBay has significantly better customer service than AliExpress.

Speaking as someone who has used AliExpress a lot, it’s pretty good, but only if you understand that all sales are final. Best cast scenario, the seller makes you pay for shipping which generally costs anywhere from 50% to 250% of your original purchase price.

Their customer service always defers to sellers in my experience, and even if they approve a return, what’s the point if you lose money by shipping it back?