willya, 1 year ago (edited 3 months ago)

Sounds like you’d think this was weird in any situation so why are you even asking the question? If you’re going to show respect to someone, you use their name. It’s also a sales tactic to show that you’re paying attention to them and took note of their name when they said it. It makes people more comfortable when you’re personable with them. At least the majority of people. I know everyone’s scared these days to even answer an unknown phone number.