First off, the kagi news is a bummer. I’ve really liked it and picked up a subscription mostly because of some buzz I saw around here, but seeing this news is a shame and setting up some red flags in my mind.
But to answer your question, I think I personally have a couple ways I approach this…
If the evidence someone is transphobic, racist, etc…is from a long time ago (eg someone is digging up ancient tweets to prove someone is some sort of “-ist” today), I tend to give them more grace because people should be allowed to change. I know I didn’t have great views on some of this stuff when I was younger and it’s easy to forget these celebrities/people in power are fallible human beings. I’ll take their response to unearthing these views as a sign of whether or not they’re worth supporting going forward. If they’re regretful and seem like they’re trying to do better, I’m good. The kagi creator seems to not pass this standard for me.
If it’s something I want to use/consume and it could impact more than just the individual. JK Rowling is a good example of this. I’d struggle to want to buy any of her books again because I see a clearer line of sight from my purchase to her pocket. But something like Hogwarts Legacy, which I knew I would enjoy and my wife would love, and is made by many people with a passion for her world, I’m OK with it. The line to Rowling is a lot blurrier and impacts people who don’t have a say in what project(s) they work on.
It’s also easier to ignore or skip smaller scale things like an indie game from a deplorable developer vs. the next Marvel/HP/insert your beloved franchise game from someone equally deplorable. None of this is ever perfect and time and attention are finite resources for all of us. If Harry Potter is how you need to unwind because it’s your favorite thing, more power to you. It’s not my job nor anyone else’s to police the things you like or make you feel bad for liking them.
We should all do our best to try and support good people in a system that incentivizes bad people and give ourselves some grace when we (seemingly inevitably these days) find out those people were actually scum.