Things like "add more roads, they'll de-congest" are natural assumptions, and wrong.
But there are many counter-intuitive things,
and it is incompetent to pretend that every manager, authority, whatever, everywhere, is going to somehow, magically, independently discover that they are counter-intuitive & need to be managed backwards to one's unconscious "reasoning".
It's like trying to get somebody to understand countersteering...
Until they understand that you're literally riding the bike on the side of the tire, it can't make any sense.
Counter-intuitive functions need to be catalog'd, organized, and systematically defeated by school-kids, or in job-training, or ANYthing.
The costs of not doing-so are compounding too much.
Perhaps a Required Lessons for each domain, & each job within that domain...