Yeha, but you can ask for help without taking a shit on the effort of thousands of engineers.
I doubt OP thought, ‘I’m going to take a shit on thousands of engineers.’ It’s okay to not know what to do, including asking for help. If they don’t know what to do with “error 2,” they’re obviously lost. This unwelcoming attitude to newcomers is a big problem, and in my opinion, it’s probably best not to contribute to it.
You can rephrase what you’re saying and provide better help to someone who’s completely lost in a much more polite and informative way. It’s better for everyone.