I bought a 2021 VW GLI, it has a software component called Car-net that has literally never worked. I don’t even know what it’s supposed to do. The little I’ve found is that it’s supposed to have an app remote start and maybe a few other features, but according tk carnet, my car is still dealer owned. There have been at least six contacts to the car net folks from the dealer about the issue. I have a remote start on my FOB so whatever, but the car software support issue is so real. 🤷🏼♂️