If you have a large suitcase or other parcel it may be unwieldy to walk around Tokyo or another city with it. Subways only allow one suitcase of a certain size, so you might have to take a much more expensive taxi.
Instead you can go to a desk at the airport and have your luggage delivered same day or next day to ~any hotel, subway station, or convenience store. It will be insured and kept safe for you there to pick up. And at the end of your trip, you can send it back. The price for this convenience? Around $10.
This is not only a good demonstration of Japanese trust and customer service, it’s also a legitimately hard logistics problem. I daresay that such a business could not succeed in the US both because of our defensiveness and sprawling cities.
What's some amazing technology they have in Japan that's very normal to them but would blow our minds here in the US and western world?
Can you hear the drums? (lemmy.ml)