The McDonalds near me hasn’t had ice cream in a year. I reported them to corporate and they had ice cream again for like two weeks until they claimed their machine was broke again
Most of us in Lemmy know the importance of privacy and owning your devices in a big tech owned world (me included) but for once I thought to make the opposite question and ask if there are products by them that you actually use and enjoy them....
If you contact the customer support of your utility company, phone carrier, bank, or other service provider you’ll likely be flooded with requests to rate the experience and provide feedback. Likewise, corporate websites and email communications often solicit feedback via embedded buttons or links to online forms....
I think in almost all cases it is just used to reward (or more likely) punish employees through pay or continued employment. I don’t think they actually care to improve their products, processes, etc.
TLDR if you don’t give all 10s the employee gets in trouble and eventually fired, even for things not in their control
What's your favorite restaurant chain?
I miss Fuddruckers and doubt anything will ever fill that hole in my heart.
What's a big tech product that you actually find useful?
Most of us in Lemmy know the importance of privacy and owning your devices in a big tech owned world (me included) but for once I thought to make the opposite question and ask if there are products by them that you actually use and enjoy them....
What's with the corporate obsession with customer feedback?
If you contact the customer support of your utility company, phone carrier, bank, or other service provider you’ll likely be flooded with requests to rate the experience and provide feedback. Likewise, corporate websites and email communications often solicit feedback via embedded buttons or links to online forms....