Maybe it’s just me, but if you’re doing something technical enough to require commercial support, shouldn’t you have a competent IT team that doesn’t need it?
Just seems weird to pay additional money for technical support of your OS when teams using Debian don’t have to. Are they just more competent on average than teams using Red Hat?
It’s a matter of perspective. Just like how microsoft is dead for a lot of us because we don’t use their products, the same can be said about IBM and red hat.