Reminds me of the occasions when iphone customers complained about their battery draining faster / their phones lagging after a software update for years, and just recently apple responded: “you can have battery or features not both lol”.
Regarding features: Usually good software development makes the software more performant over time, not less. But customers are expected to react to excessive DRM measures (like denuvo) or the uprising telemetry hell (like windows 11) with buying more performant hardware. Yields the question what is a (desired) feature and what is a bug, AND what is a cash cow for companies milking their customers.