You are forgetting one key fact. She doesn’t want help or a solution. She just wants you to acknowledge and agree with her.
When my wife comes to me with something thats bothering her i always fall into the trap of trying to fix it. But all she wants is for me to say that sucks and agree with her that the subject/object of the issue is shit and maybe give her a hug. Or simply to just listen.
The truth of it is that theres no manual or one size fits all solution to being in a relationship. Men and women can be just as complex as each other and everyone is different.