It’s probably best to assume if a person has been living with a problem for more than 3 days that they’ve tried everything that can be searched or obtained within 24 hours. And you may have just learned about it mere seconds ago from a simple search on google. Grilling them on everything they tried after they just told probably 3 doctors and all their closest relatives is gonna come off really dismissive and critical particularly of their own ability to problem solve their own problems.