I was just thinking about this today downstairs in the food court at the bottom of the office building I work in. Hundreds of people come through there for the lunch rush to dozens of fast food restaurants (sushi, buritoes, Thai etc), all in the space of less than 30x30m including seating. I was thinking: there’s no way you could do this with a drive through.
I don’t get it either. The chicken sandwich is OK at best. A solid 7/10 just for consistency. Everything else is meh. People seem to like their fry sauce, which is probably required to eat their flat tasting waffles fries.
Americans like sauces and dressings on things. Ranch on everything, unless it comes with their own sauce.
I think a lot of the comments here mischaracterize chik fil a as another shitty burger joint in a way that would be confusing to people that never seen one. They make really good chicken sandwiches because chicken sandwiches is almost the only thing they make. While most fast food joints might have 1-3 people running it during non-peak hours, chic fil a constantly has a small army in there. I don’t even know how so many people stay busy but that crazy looking line pictured will be cleared out in under 10 minutes.
Been to Chik-Fil-A before, they arent even that great, or at least not especially compelling compared to kfc or popeyes. maybe im missing something though idk.
The only reason the lines backup now is because they don’t use the normal drive thru system anymore. They try to be innovative and have people standing outside with iPads to take your order. Then you sit and wait for them to cook it all because they took too many orders at one time.also they usually have multiple lines all merge into one window. It’s madness over at the chic fil a drive thru!
They stopped donating to anti-LGBT organizations 11 years ago (except for FCA and the Salvation Army, organizations that are considered anti-LGBT due to stances, not actions. They stopped donating to those in 2020 anyways.)
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