I know around 2021 I had this problem once, when I opened PvZ2 Chinese version. I was able to lookup and find a website that contained fake names, addresses, and IDs. It worked after I tried a few. A couple years later and it didn’t work, so I have no idea what to do.
Also, I don’t know if you need to know it or not, but for those that don’t know, the top input field bar thing is for name and the one below it is for Chinese ID.
Raradra
pelikan