I have to constantly explain to my wife that if she can’t reach a website it is likely on their end and there is nothing I can do until they fix it. I explain there is a chain of connections involved and me sitting and staring at her laptop for an hour isn’t going to fix it.
Googling problems with Windows I find the majority of the results are MS support telling them to reset the OS. No attempt to debug the issue just nuke it and see if that fixes it. Then you read the next comments and inevitably they say “Nope, didn’t fix it”. I really dislike scripted responses like this.
I always gave Ebert credit for his review philosophy. Like you said, he would review a slasher movie and he said he didn’t care for them but he would review it from the angle of slasher movies and if it was a good slasher movie. He seemed to have a strange hangup on nudity even though he wrote the script for “Valley of the Dolls.” For instance, he didn’t like “Fast Times at Ridgemont High” because Jennifer Jason Leigh had a nude scene.