Yup they will just send you a new one. I’ve been using the same black jansport bag for > 5 years. As far as I can see the new ones they sent has the same quality as more than 5 years ago.
I love Google maps but recently the “Recommendations” and “Reviews for things close by” gets annoying. It’s.becoming intrusive that I might switch to other service. I just want A to B direction, not “A to B and everything in between you might like.”