There’s something called dynamic range, which is essentially the difference between the loudest and quietest sounds. With a low dynamic range explosions and whispers are just as loud as each other.
There has been a recent trend for filmmakers to want a high dynamic range. This makes explosions, car crashes, and gunshots feel extra impactful. The problem is that that means other things become more quiet by comparison. Those “other things” include dialogue.
This leads to people not in a movie theatre or with a home audio setup that costs more than my car not being able to hear a goddamned word.