You still need your chatbot to stick to business rules and act like a real customer service rep, and that’s incredibly hard to accomplish with generative models where you cannot be there to evaluate the generated answers and where the chatbot can go on a tangent and suddenly start to give you free therapy when you originally went in to order pizza.
Don’t get me wrong, they’re great for many applications within the manual loop. They can help customer service reps (as one example) function better, provide more help to users, and dedicate more time to those who still need a human to solve their issues.
Companies are already replacing some workforce with LLMs.
My opinion right now is that companies want you to believe they are 100% capable of replacing humans, but that’s because people in upper management never listen to the damn developers down in the basement (aka me), so they have an unrealistic expectation of AI coupled with an unending desire for money and success.
They are replacing them because they are greedy cunts, not because they are replaceable.
No, it won’t. I don’t think I would have made it here today alive without my therapist. There may be companies that have AI agents doing therapy sessions but your qualifications will still be priceless and more effective in comparison.
There’s a lot of evidence that modern CBT therapy just doesn’t really connect with men very well. Mainly because we don’t really tend to solve problems by “considering more gratitude” or “trying yoga at sunrise maybe?” (Was a legit suggestion when I had a therapist lol)
Source?
I’m asking because this sounds nothing like CBT that I did. I’m a woman, but it was gut-wrenching and scary to do exposure therapy. Nothing at all about yoga or gratitude… sounds more like traditional talk therapy to me.
I would give CBT a chance, honestly… I feel like you have some kind of misinformed opinion or maybe had a crappy therapist.
Edit: just for clarity, CBT is a type of talk therapy, but the stuff this person I’m replying to describes sounds more like traditional armchair therapist self-help-book Freudian therapy.