@scrubbles@poptalk.scrubbles.tech avatar

scrubbles

@scrubbles@poptalk.scrubbles.tech

Little bit of everything!

Avid Swiftie (come join us at !taylorswift )

Gaming (Mass Effect, Witcher, and too much Satisfactory)

Sci-fi

I live for 90s TV sitcoms

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scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Damnit of course it was. Thanks for letting me know, now I’ll have to redo my 100+ repos.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Honestly for selfhosters, I can’t recommend enough setting up an instance of Gitea. You’ll be very happy hosting your code and such there, then just replicate it to github or something if you want it on the big platforms.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Peak boomer humor

scrubbles,
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Oh absolutely agree, but this is where they can use it.

The dev can say that they obviously need an official plugin, and work with them on that because now they have 1,800 clones of an unofficial one that may not be optimized.

We also get to know that our tiny HA community has hit a critical mass large enough to get a corpo to freak out a bit

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Amazing. Let’s truly take it from their point of view.

The only people who care about this plugin are HomeAssistant users, so a very small subset. Those users then either

A) Already own the product, and thus are not going to cost them anything because they already bought it or B) Home Assistant users who are in the market for their product, and from experience will only buy a product if there’s an HA plugin.

In what way are they losing “millions” to these 2 groups again?

I have literally made decisions on purchases like vehicles on if they have a home assistant plugin or not. For HomeAssitant users it’s one of the largest factors.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Just having 8 of them being spammed on the page at once. I’ll say they were funny, and I’m american. But it quickly became spammy. At least spread them out over a few days

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

I’ve always thought if they just showed a bit of encouragement to him he would have been fine.

You’re not master - yet. But don’t worry, you will be, it’s a process. Listen Anakin, I know it seems like a long thing, and you are doing a great job, but everyone goes through this. I went through it…

Instead he just got “You are not qualified. Sit down”.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

I did when family asked me. I said it’s a good way to play with spare cash that you have no qualms about losing. That it’s the most volatile place you can put your money, either making a few bucks or losing it all

That’s how everyone described crypto, right?

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Where is this monstrosity?

scrubbles, (edited )
@scrubbles@poptalk.scrubbles.tech avatar

I saw this earlier and I’m glad it was removed almost immediately.

Working retail/service in the US is a joke because people have become so entitled that they don’t even think of service workers as humans anymore. When I used to work retail at a certain big blue box electronics store I was screamed at, yelled at, belittled, called names, and in a couple very extreme cases had items thrown at me and one person took a swing at me.

This is just another example of that. People here in the US are so detached from reality and laser focused on their routine that they literally cannot comprehend that workers may want to spend a holiday with their family too. Or worse than that, they think workers don’t deserve to be at home with their families on a holiday, because they deserve service more than you deserve to see your family. God forbid they microwave a meal that one day.

It’s pure entitlement and it’s disgusting. Surprisingly I found that the lower income/societal class the person is the more entitled they would act towards me as a service worker.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Or, and hear me out, I can rent a truck for the one time a year I need one. 20 bucks for a few hours from uhaul vs… 20,000 more for a big truck over a commuter car.

scrubbles, (edited )
@scrubbles@poptalk.scrubbles.tech avatar

I’m so annoyed at him for you folks over there.

Transit projects ALWAYS go over budget and over time. That’s just what happens.

But they are never regretted after they are built. Those expenses are only terrible to people as they are built but as soon as it’s done people can’t imagine how they lived before it. Transit projects always at least break even in the long run. They really are “if you build it they will come”

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

I can’t stand how windows updates are so intrusive. Sometimes I’ll leave my computer on running a task overnight and Windows will just say “Oh fuck you, I restarted halfway through the night, and then your computer sat idle for 3 hours”. And, btw, I have updates “suspended”

I’m like everyone else here, I run Linux for most of my stuff, but Windows is on one last box, and it’s just so aggravating now

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Yep, Google decided it was too complicated and removed it all. Dont know how it was too complicated, people just wouldn’t use it if they didn’t know about it. They felt “natural language” would be more useful. Bullshit, I search for “foo and bar” it’ll return me results for foo and ignore the rest

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

Temu is just driving the social media impulse “buy buy buy you need it buy it now!!” Culture when in reality their stuff is crap, and even for the cheap prices… You probably weren’t going to buy it anyway. They are really striving in being a shitty company that’s bad for us and the planet.

Good video here that explains more of how they’re just manipulating us to buy more: youtu.be/7hGD5Cz_now

What's with the corporate obsession with customer feedback?

If you contact the customer support of your utility company, phone carrier, bank, or other service provider you’ll likely be flooded with requests to rate the experience and provide feedback. Likewise, corporate websites and email communications often solicit feedback via embedded buttons or links to online forms....

scrubbles, (edited )
@scrubbles@poptalk.scrubbles.tech avatar

Yup. This all boils down to NPS.

NPS is that 1-10 star system they use. No matter what you think it means, like 5 being average or 8 being good, it doesn’t matter. NPS and companies use it as:

  • 1-6 - “Detractor” - the employee was absolute shit and should be reprimanded
  • 7-8 - “Passive” - the employee did not go above and beyond
  • 9-10 - “Promoter” - the employee did okay

Raises are usually 3-5% only if your NPS average is above 9.

That is it, it does not mean what you think it means, that is how corporate views it. 10/10 does not mean they went above and beyond and I had the best experience, because to corporate 10/10 “iS HoW EvErY cUsToMeR ShOuLd fEeL” even though we all know that’s impossible. If it’s not 10/10 then they did a shit job.

Also note NPS does NOT mean if your issue was solved or how the company is doing. It is purely how you rate that specific human being. Anything against the company the managers will put directly on that person’s head. Literal conversation with my manager went “but they’re just mad that they didn’t get free product”, “well you should have turned that around to make it a 10/10 experience”

For example, if you call Comcast because they added a new fee to your account and you get “Terry” on the phone, she’ll probably tell you there is nothing she can do (because they give her zero power to do anything about it) and that she’s sorry for the experience. This is probably her job, to talk to angry customers, her job is to soothe you over, not to give away money. So you get the survey after the fact and you give them all 1/10 stars because you’re mad at Comcast, and rightfully so. Except you weren’t rating Comcast, you were rating Terry, and that will come up on her review that she didn’t perform her job well enough because you were still angry. Terry won’t be getting a raise this year, and you’ll still have your fees.

Example 2, you go into Best Buy and you are just looking for a simple cable, say a phone charger or something. “Paul” comes over and you’re like “Oh I just need a USB-C charger” and he’s like sure thing, right here, and you’re like great! He helps you check out even. Best Buy sends a survey and you’re like eh what the hell, 7/10, it was a pretty good experience. Wrong, Paul is talked to by his manager in his review on “Why didn’t this customer leave feeling like a 10/10?”, “Paul, we need to talk to you about why you aren’t meeting our customer satisfaction targets.”

Oh and the comments? No one who can do anything will read them. They’ll only be used come review time, and positive ones will be skimmed while negative ones will be picked apart.

Anyway, thanks for coming to my TED talk and reading this far. tldr - those surveys are more nefarious than you think, and corporate big wigs think they have all of us summed up in a 10 star system.

scrubbles,
@scrubbles@poptalk.scrubbles.tech avatar

could you just check the back please?

Sure, I can go play on my phone for 5 minutes while “checking the back”.

Karen look, ‘the back’ only has things we don’t have space for, it isn’t a secret second store we hide stuff from you.

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