Why are there so many apps that could be websites?

Seriously. I don’t want to install something on my phone when the dev is just using a WebView, if that’s what it’s called. When the app is basically just a website with the browser hidden.

What’s the reason for that? To attach the customer? To sell the app for money? Is there more ad revenue that way? Do you reach more people?

(Are there any good reasons for it, too? Security, maybe?)

Gormadt,
@Gormadt@lemmy.blahaj.zone avatar

If they have an app they can gather far more personal data from you (and your device) that they can then turn around and sell

qaz,

Another reason is that they can more easily send push messages to the user.

BOFH666,

This exactly. Just ask for some location rights in the app and get access to wifi also.

Most users don’t mind giving an app a large amount of access and in doing so, a lot of personal information gets exposed.

If you have a choice, use a website.

Gormadt,
@Gormadt@lemmy.blahaj.zone avatar

Hell apps can gather a lot of info without actually asking for permissions

For example the accelerometer can be used without permissions

bigdog_00,

Not on GrapheneOS :)

bartolomeo,
@bartolomeo@suppo.fi avatar

How do you know? I mean what makes you say that?

goatmeal, (edited )

GrapheneOS allows you to turn off sensors (accelerometers) by app

bartolomeo,
@bartolomeo@suppo.fi avatar

Even Google Play Services and other system apps?

goatmeal,
FutileRecipe, (edited )

Sensors permission toggle: disallow access to all other sensors not covered by existing Android permissions (Camera, Microphone, Body Sensors, Activity Recognition) including an accelerometer, gyroscope, compass, barometer, thermometer and any other sensors present on a given device.

NightAuthor,

I’m surprised that’s not commons behaviour now, just look at what people are doing in research papers. With enough of that data, they can figure out quite a lot about you and your life.

bartolomeo,
@bartolomeo@suppo.fi avatar

Very cool. I just checked Lineage OS and it looks like Google Play Services doesn’t let you disable sensors permission. Can you do it on Graphene OS? Lineage lets you control it on all apps except Google Play Services it looks like, which would actually be one of the top apps to disable it on imo.

FutileRecipe,

I just checked Lineage OS and it looks like Google Play Services doesn’t let you disable sensors permission. Can you do it on Graphene OS?

Yep, there’s a toggle to disable by default globally. I also individually checked Google Play Services, Google Play Store and Google Services Framework, and all three can be denied the Sensors permission.

This is due to Sandboxed Google Play: “GrapheneOS has a compatibility layer providing the option to install and use the official releases of Google Play in the standard app sandbox. Google Play receives absolutely no special access or privileges on GrapheneOS as opposed to bypassing the app sandbox and receiving a massive amount of highly privileged access. Instead, the compatibility layer teaches it how to work within the full app sandbox.”

bartolomeo,
@bartolomeo@suppo.fi avatar

Wow awesome, thanks for the info!

Landmammals,

Also it adds a link to their website right on your phone.

justastranger,

It also has all the UI/UX stuff preloaded making everything feel snappier.

_danny,

making everything feel snappier.

We use very different apps that could easily be websites.

Bishma,
@Bishma@discuss.tchncs.de avatar

And far fewer people have adblockers that block ads in apps.

Boozilla,
@Boozilla@lemmy.world avatar

They want to wall some of their content off so it’s not easily harvestable on the web by competitors. But most of all, they want to have full control of your user “experience” so you can’t use browser extensions (like ad blockers). It’s all about money and control.

Markimus,

Ad revenue. It is harder to block ads on mobile than it is on desktop.

otp,

Especially in an app rather than a mobile browser.

Sheeple,
@Sheeple@lemmy.world avatar

Heck all the features of YouTube premium? Are available for free in firefox

ares35,
@ares35@kbin.social avatar

plus all that sweet user and device tracking data.

Meltrax,

Yeah this too. Ads and telemetry. Those make money.

maniel,
@maniel@lemmy.ml avatar

More like gathering user data they can sell

Markimus,

Also, a mobile app design is a fundamentally different design process to desktop. It requires extra time / effort to develop for both.

otp,

OP is talking about apps that are basically links to websites.

They design the website entirely, but it’s not available through a web browser – only the app. But fundamentally, it’s a website that a browser would be able to run.

Markimus,

I know that; when you develop a website, you typically design mobile-first and then design the desktop version afterwards. If you’re just building it as an application you can skip a whole lot of CSS and design nonsense that would go into that process.

indigomirage,

I’m torn - apps are brutal for privacy but I really like the isolation from browser and all other sites. I typically clear browser cache on every exit so for apps that I use regularly, I am forced to sign in every time if going in through browser.

Wish browser apps had better isolation for multiple sessions.

doc,

Firefox Focus on Android sounds right up your alley.

indigomirage, (edited )

I have it and use it. It’s great (works for most sites). My point is actually the opposite - there are certain sites/services that become very unpleasant to use if you have to log in everytime you open the browser.

The advantage of apps is that for those particular services you don’t have to reauthenticate each time you open them (the trade off being insecurity.

Using websites would be great if I could have a separate (isolated) instance per site. That way I could kill browse history for general browsing.

(The absolute worst are the apps that hop out to the browser (especially when they hard code Chrome, which I avoid where possible on Android.))

On the PC (by way of example), edge and chrome have web applications that are handy (think YouTube and YouTube music) but… they share credentials! I keep a separate login for YT vs YTM (because google completely misunderstood the reason people keep videos separate from music when they killed the excellent Google Play Music). So… When I log into one, flips the default login for the other. Now, if they were separate apps, like on Android, the sessions are separated - as they ought to be!

I will say that Duck Duck Go’s App Tracking protection is a fantastic way to tackle the way apps ‘phone home’ so much, however, since it leverages a full tunnel (yet local) VPN technique, you have to disable it if you want to connect to another VPN service.

(Bottom line - website based services are great, but, for goodness sake, I wish one had the option to persist various sites, but in isolation.)

Jezebelley3D,

This is why I love kbin. No nonsense apps just a PWA that works splendidly. Now I don't need a mastodon or lemmy app! It's all here!

InEnduringGrowStrong,
@InEnduringGrowStrong@sh.itjust.works avatar

FWIW, I’ve been using lemmy in a browser exclusively, not even a PWA and it works fine.
I’m not aware of a PWA implementation that supports multiple tabs either.

ByteWelder,
@ByteWelder@lemmy.ml avatar

Besides the other mentioned reasons: exposure through the app store can be a motivator too.

rimu,
@rimu@piefed.social avatar

I built an app like that. It uses a WebView, although all the HTML is self-contained and it only accesses the internet to make API calls.

Mobile app development really sucks, as a developer. The frameworks, the build tools, the specialised languages that can't be used anywhere else - it's a hot mess. Making an 'app' using that method is much quicker and easier for me because I get to use HTML, CSS and JavaScript, which I already know and have the tools for.

JustSomePerson,

But why make it at all? If you want to use HTML, CSS and JavaScript you can do that, and not even have to build and deliver the pointless box that you put the content in, because everybody has Safari, Chrome, or another browser on their device.

rimu,
@rimu@piefed.social avatar

Yes, I have built it as a website app also and that is the primary UI. The mobile app is just a read-only viewer for quick access to the information people need on the go. It's not entirely pointless.

A lot of people don't know how to install a PWA (which I also provide, if they want it) and have never done so. They also just expect there to be an app in the app store and when they hear about a tool someone else is using that's their first port of call.

TostiHawaii,

This is definitely part of it. The company I work for sells a service to companies, that their employees need to use. We built a web app, it works perfectly fine. However, people ask for ‘an app’ because they want to install it from their phone’s app store instead of opening the website once through a link in their email and creating a bookmark.

So we added a PWA manifest and clear instructions on how to ‘install’ our web app (it’s literally the same thing otherwise, no added functionality). Yet the users still complain that they want an app…

Zak,
@Zak@lemmy.world avatar

I’m surprised users find the app store that compelling for a one-time “install” with updates not a factor. Do they cite any other reasons for wanting a different approach?

TostiHawaii,

No, it’s just “can’t find it in the app store” and “want to have it on my home screen”…

pastaPersona,

For certain things it makes sense to have an app imo, for instance music streaming services the desktop experience just has more features, plays better with my preamp/headphones and so on.

For something like Netflix it’s extremely irritating that they either intentionally gimp the experience of using the service on many browsers (IIRC Netflix is capped at 720p in Firefox still) or try to force users into using the app (see YouTube attempting to automatically redirect you to the app anytime you try to watch a video in the browser).

Ottomateeverything, (edited )

There’s no one single answer to this. Some have been mentioned in other comments, but it’s a combination of a few different things:

  • Control: They have much more control over your experience as a native app than a web app.
  • Ad revenue: It’s significantly harder to block ads coming through the built in web views, and/or they can just build them in natively which is even harder.
  • Integration: it’s easier to do IAPs or subscriptions through native controls, which means less resistance, which means people are more likely to end up doing it.
  • Data: it’s easier to hoover up user data via native APIs than through the browser. There’s way more accessible, especially if you can ask for a bunch of permissions and people don’t notice/care. This makes any user tracking they do way more effective and any data they sell way more valuable.
  • Notifications: Recently browsers have started adding support for this but it’s not as effective. Push notifications are a huge boon to user engagement and this is a huge money maker. Having native notifications is a huge sell in this equation.
  • Persistence: If you have your app on a user’s phone, it ends up in the list of apps, meaning they pass by it very frequently. It’s basically free advertising and living in their head without them even noticing. This is especially true on iOS where basically all of your apps are in your face all of the time.
  • Performance: Native apps run way better and can look way better than web sites. If you just use web views this is mostly moot but still may make a small difference.

I’m sure I’m forgetting a few but you get the idea.

Websites are basically just inferior versions of native apps, and even if you use a hybrid/web view approach, you get many of the benefits and have the option to “upgrade” to a real native app later.

That being said, I fucking hate this shit. I don’t agree that companies should do this, but it hands down does make financial sense. In a society entirely driven by capital and profit, it makes sense, but from a consumer perspective, it fucking sucks. I don’t want to have to install the Facebook app to see some small businesses “web site” that’s really just a Facebook page. I don’t want to install reddits shitty native app to read more than 2 comments off a post about a solution to my problem.

It’s legitimately consumer hostile, but company profits are more important than people in our society.

flatpandisk, (edited )

This is spot on. We recently had to do this to one of our products and I didn’t want to at all, but we could do push notifications reliably that worked for both Android and iOS.

So we had to package it as an official app :(

jpeps,

I think there’s a big one that you’ve missed and it’s that most people are not like most people here. Believe it or not there are many people out there whose first instinct is to search their app store for what they want. They walk among us.

If I’m McDonald’s, and a significant number of my customers search for me and instead get KFC and Burger King as top results with no McDonald’s app in sight, it’s seen as a marketing problem.

veroxii,

We have a website application and we don’t have a mobile app. At least once a week we get a support ticket from someone asking why we don’t have an app.

We reply that the site is fully responsive and to just use the site through their mobile browser. But people don’t like this. They want an app.

People are morons but some non technical ones seem to genuinely prefer an “app” even if it is just a web view hybrid one.

We’ll probably have to cave and provide it eventually.

Zak,
@Zak@lemmy.world avatar

The number I’ve seen floating around a few places is that app users are, on average seven times more profitable than web users. Reasons include:

  • The app being on the device acts as a reminder to the user to interact more
  • It’s easier for an app to send notifications to get users to open it and interact more (Android has reduced this by requiring permission; browsers required it long before)
  • There are more limited options for blocking ads in an app
  • There are more opportunities to collect data in an app

Are there any good reasons for it, too? Security, maybe?

Security for the user? Probably not. “Security” for the developer in that they can prevent people from using the app in ways that aren’t profitable? Likely.

Semi-Hemi-Demigod,
@Semi-Hemi-Demigod@kbin.social avatar

Getting the app through an official app store at least gives the company some liability, versus random web pages that don't have signed code.

However, this also removes user control from the device which isn't good either.

FartsWithAnAccent,
@FartsWithAnAccent@lemmy.world avatar

To spam you with ads and steal more of your data of course! Look at the insane permissions on these apps: There’s no reason for them to have access to your contact list, text messages, app manifest, etc. The vast majority of apps have wildly unnecessary permissions because it gets the companies more of your data.

arquebus_x, (edited )

I'm sure there are some "data harvesting" reasons, but honestly, the simplest is likely the truest:

Most people aren't computer-savvy, and having an app is much easier for most users than going to a website (either directly or through a bookmark that they probably won't ever be able to find again).

One must remember, always and forever: most people aren't us/you. Just because something is easy for you to do doesn't mean it's easy for everyone else.

Is it dumb for me that T-Mobile has an app that just goes to a webview that I could get through my phone browser? Yes. Is it dumb for my parents? Absolutely ten thousand percent no.

The value (in terms of money made/saved/protected) that a company gets from having an app instead of a website only is probably ranked in this order:

1 - ease of use for the majority of customers, reducing tech and customer support calls, angry customers, lost goodwill, bad reputation
2-99 - same as #1
100 - data harvesting

shinigamiookamiryuu,

I cannot speak for them, but I can relate to the idea. There’s one called Nobly that was based on a great idea but eliminated itself due to this.

DaCrazyJamez,

If a company require me to download or install something I ammost likly looking up their direct competitors

elvith,

…who usually require you to download their app, too - sadly

  • All
  • Subscribed
  • Moderated
  • Favorites
  • asklemmy@lemmy.world
  • localhost
  • All magazines
  • Loading…
    Loading the web debug toolbar…
    Attempt #