Some are actually welcoming, and provide a local API. That way your air-conditioning control isn’t web dependent.
Unfortunately, most are quite stupid about it, and insist on using their app. This voids any usefulness of having smart appliances. E.g. pulse a light in a room when the tumble dryer finishes or turn it on and off dependent on your rooftop solar’s output.
Lazy would be a better description. They want the tech cred of having it be an IoT device. They also hope to leverage it to get more money. Unfortunately, the budget, and coherent drive for this isn’t there. The end result is a “designed by committee” app. It ticks all the boxes, but also misses all the things that would help actually get people using it.
It almost assuredly was not escalated to global. I received the same canned answer from them earlier and asked to be put in contact with a person from the European company.
If you poke around, you’ll find that there is no effective way to contact anyone by email unless you’ve got a specific support question with a model number attached, so I sent an email directly to support.ecommerce@haier-europe.com
Will it matter for anything? Probably not. Will at least one guy have to read some stern words about an attack on open source development? Yep, and that’s good enough for me I guess :P
That doesn’t mean the issue wasn’t/won’t be escalated. It might even mean it’s more likely since someone bothered to make a response macro for it, they presumably got more than one or two emails about it. So it’s probably more likely to make it on a “list of issues we saw this week/sprint/month/quarter”.
If you have a Bluetooth proxy setup you can get Switchbot devices pretty cheap. They have an outdoor temp/humidity sensor for ~$15. I bought a pack of 3 for $36.
Bluetooth proxy can easily be setup with esphome and a ~$10 esp32
That’s the same company that has this on their ‘about us’ page:
“Haier company history: since its creation in 1984, the company has been run by the same CEO, Zhang Ruimin, who has always had a clear objective: to build high-quality, reliable products. Within the first year of his appointment, in response to complaints about faulty fridges, his radical action of smashing the fridges with a hammer in front of employees has been recognised as an important cornerstone of the brand.”
I liked him for awhile, it was informative stuff. But the last year or so it’s just complaining all the time. Not just about how companies treat us, but just everything. I just don’t need all that negative energy, so I unsubbed. It’s not really anything that everyone else isnt reviewing already anyway. You won’t miss anything.
Being informative is one part to let people know what was going on, but I feel like the biggest part of his “bitching” is actually being one of the larger voices pushing for right-to-repair and consumer protection. And with that came new bills/laws that even Apple and Google are backing.
His messages are/sound aggressive because they are. We need that passion to actually implement change.
When it actually backfires. Right now, no company was actually hurt by doing stuff like this - quite the opposite, they get a boost since they close down their ecosystem further forcing people to buy their stuff.
There will be “boycotts” but in reality it will blow over in two to four weeks, with people forgetting “an outrage” that didn’t reach 99% of their target users at all.
I was happy to see earlier, the developer commented the following:
Luckily I’m insured. I’ve contacted my legal expenses insurance and they’re covering a lawyer for the case. I will seek advice and see how an expert assesses the situation and then proceed.
I have written to Haier to try to get some clarification and perhaps an agreement. I hope Haier will listen to us now that so many people are supporting us. Thank you all!
Dear Haier team,
you have probably noticed that my announcement to delete the plugin has met with a lot of displeasure from the community. There are a number of people who bought your appliances not only because of the good price/performance ratio, but also because they can be integrated into home assistant.
I think it would be helpful to the discussion if you could explain the following questions:
<span style="color:#323232;"> Please provide details of WHICH clauses of terms of service does this project violate?
</span><span style="color:#323232;"> What is an unauthorized manner?
</span><span style="color:#323232;"> What significant economic harm is being faced by the company? (in terms of dollar figures)
</span><span style="color:#323232;"> When did these projects violate your intellectual property?
</span>
I’m sorry if some people have gone over the top, but this doesn’t have to escalate and there doesn’t have to be a bad reputation for your brand in the open source community.
Can we find a common solution here? Can I do something to make the plugins use the API more economically? Should we reduce the polling? I would like to release a new version that uses the API in a way that does not harm your business. You can also consider an official home assistant integration, the home assistant guys would like to get in touch with you for that. This would be a great competitive advantage within the smart home community.
I hope to get an answer and until then I’ll leave the repos online.
I love his reply, but i’m afraid history so far has shown that supporting open platforms is not a competitive advantage. The number of hackers like us in the smart home market is negligable. Proper closed platforms rake in the big money, and the public loves it… Add on some cloud integration & a subscription to functionalities that would take a home assistant user not much time to set up, and you’ve got something the average customer seems to want…
Still a shit (and probably without any real legal basis) attempt by Haier, but if they’re actually aiming at a walled smart home system, from an economical perspective they’re probably right… And i hate that they’re right…
Luckily I’m insured. I’ve contacted my legal expenses insurance and they’re covering a lawyer for the case. I will seek advice and see how an expert assesses the situation and then proceed.
It’s pretty common for freelance developers to have insurance like this - if I screw up and you get ransonwared, insurance pays for a lawyer to explain the contracts indemnity clause to you using small words
If you have already screwed up, you now get to play The Game of Litigation, where their lawyers try to prove that you are liable for billions of dollars in damages, and your lawyer tries to prove that you aren’t. The way the game works is whoever spends the most on lawyers wins. You’ve got more cash to spend than your clients right?
Most professions where action/inaction can result in damages will have similar insurance. Some insurance firms even specialize in coverage for professionals.
If your profession has an association or similar group, they should be able to help you find those firms if they exist.
Not sure if it’s really the freelance/professional thing others mentioned. Private legal expense insurance (Rechtsschutzversicherung) is fairly common in Germany, so might just be that.
The developer is German, in Germany it’s pretty common to have a Rechtsschutzversicherung. You pay them monthly or yearly and in exchange you can request legal advice from one of their lawyers af any time. It’s pretty neat.
Not getting the downvotes, a lot of those are quite stupid. The Rechtsschutz is basically required if you drive for example, only because of game theory, not because it actually brings anything
Wow, and it is a real lawyer? I e had employers with benefits that sound similar but I think only get things like templates for common documents like wills and contracts that you can get anywhere, or “free” co suits like you can get anywhere.
I actually do phage a upcoming minor legal need this year, and they couldn’t even tell me , using that as an example, what would the benefit cover?
Yes, typically you get to talk to real lawyers. They may not be the best lawyers on the planet, but if you just need some advice, you should be perfectly fine.
Looking at their twitter this is haier Europe and haier US doesn’t block home assistant at all. I assume these repos are specific to haier Europe though.
They share a brand for mutual benefit. As far as I’m concerned, they can take the Electrolux and pyrex route and share the mutual pain of the other side being overly capitalist.
Haier & GE in the US can rebrand if they don’t like the attention.
I’m trying to remember which company it was that sued their foreign trademark licensee because the partner chose to use inferior parts. The argument they used was that the partner damaged the global brand. It might not be relevant if the licensor is the one that’s messing up here.
I haven’t seen such a list. But GitHub maintains a repo at github.com/github/dmca with all the DMCA notices they receive. And also, fuck Mazda as well for taking down innocent FOSS projects. Simply for this reason, I’m never buying any of their cars. There are enough other car makers on the market.
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