Sadly, you give us too far much credit. “I’m sorry” not only expresses empathy, but can be construed by rich lawyers as an admission of guilt that can allow legal proceedings to move forward, to do things like garnish your wages until you can prove your innocence, or rather die trying - hence the companies will not even say that much. :-(
Likewise, that is a lot of yellow in the background there, and ink is expensive so… :-(
On the bright side, Lemmy is free, and fun, so that’s something? :-)
Yikes!? Though never fail to underestimate the stupidity of… yeah okay I see your username, you already know that:-P.
It’s like why didn’t peasants rise up and overthrow their royalty long so, as those in the USA & France eventually did? Bc there was always a tiny handful of people who benefited from the status quo, and were willing to defend it with their very lives.
Or bc it’s Lemmy, it could also just be a pure Troll:-P.